Paul Thurrott and his Supersite for Windows

by Dan Brodie on February 4, 2010

It’s not often I get irked by some technical pundit who professes to be the law when discussing new technology. However, the latest blog post of self-professed Apple hater Paul Thurrott is disturbing in and of itself. I don’t mind people challenging Google, Apple, RIM or any other technology company with well thought out and supportive articles but his last two have been beauties. Now it’s no secret that he has carved out a living writing about Microsoft products and that is not a bad thing at all. At the end, though, Mr. Thurrott is evidently very threatened by the re-emergence of Apple and with each new product release, this fear has only increased.

Specifically, with the recent announcement of the iPad, Mr. Thurrott has tried to persuade readers of two fabricated points:

  1. Apple is responsible for an increase in eBook pricing on the Kindle; and
  2. That Apple isn’t an innovative company.

Let’s look at his first argument. Mr. Thurrott writes:

What’s interesting about Amazon’s approach is that it actually loses money on each $9.99 Kindle eBook. That’s because, today, publishers sell new eBooks at the same price to retailers as they do hardcover books. Amazon’s bet was that by establishing a standard, it could later negotiate with publishers to lower the price. This strategy would benefit Amazon, of course, but also the millions of readers who purchased Kindle devices.

Apple’s entry into the eBook market with the iPad tablet device and its integrated iBooks eBook reader software has ruined this opportunity. Utilizing the tiered pricing model it provides for other content on the iTunes Store, Apple has presented the world’s biggest publishers with a higher price range for eBooks than Amazon has. And hoping that Apple would be able to defeat Amazon in this market, virtually all these publishers have jumped on board.

The result is much higher prices to consumers.

First, losing money on each and every eBook isn’t a winning or successful business model. Because of Amazon’s inability to establish contracts with publishers at lower prices, they decided to take a loss on each eBook sold. One could argue that this isn’t fair to the rest of the eBook community as it forces those distributors to accept losses in order to compete with Amazon. Second, Amazon had two years to establish a standard and could not do so. Third, Amazon could still choose to offer eBooks at lower prices. Apple does not control how much Amazon chooses to charge for their books. One could also look at the situation as Sears deciding to sell Nike shoes at a higher price than Walmart so therefor the price of Nike shoes all over the world increases. Preposterous. If Apple beats Amazon in this market it is because they offer a more compelling, easy-to-use and desirable product that people choose to purchase more than Apple’s competitors do.

Apple's iPad

Apple's iPad

Now let’s move on and take a look at his claims that Apple isn’t an innovative company. He states:

Then in 2007, Jobs explained, Apple “reinvented” the phone with the iPhone. Again, smart phones already existed, but Apple took an idea that was already out there and just improved on it. “It’s the best phone in the world,” he said. And it is. (At least for now.)

This isn’t a market that Apple can come along and just dominate. It’s already full of PC maker players, and Apple’s entry, even if popular, would never rule the market. Apple has been much more successful, from a market share perspective, with its non-computer mobile devices like the iPod touch and iPhone.)

And this all brings up to the definition what Apple is and how it is that the company innovates. This definition will fly in the face of everything you think you know about the company.

Most people regard Apple as an innovation factory, as if everything they produce is magic and has never been done before. But Apple, put simply, is a finisher. They take products that already existed, improve on them, and, in most cases, popularize them. They are, in fact, much like Microsoft: A company that rides on the backs of those who previously pioneered the markets in which they operate.

Now, Mr. Thurrott has stated prior to the iPhone’s release that the mobile phone market was a market that Apple could not dominate. Yet, the iPhone has affected and changed every major cell phone maker in a positive way that benefits all us consumers. Even Microsoft has had to go back to the drawing board and re-create Windows mobile. The fact that numerous technical pundits are already crying out that new unannounced devices are iPad killers has already elevated the iPad as the device to beat. They have recognized that Apple has come out with a tablet device that is useable and friendly and will be adopted en-masse.

As for Mr. Thurrott’s statement that Apple is not an innovator but simply a finisher is patently untrue. Wikipedia defines innovation as:

Innovation is a new way of doing something or “new stuff that is made useful”. It may refer to incremental and emergent or radical and revolutionary changes in thinking, products, processes, or organizations.

Touch screens existed before the iPhone. Multi-touch technology also existed. However, Apple innovated that technology and deployed it in a new way of interacting with a phone. They innovated so well that companies like RIM, Palm and Google all tried to copy Apple’s product. If the phone was simply a new design of existing cell technology it would never have changed an industry. Likewise, the iPad isn’t like other tablet computers. It leverages off of iPhone software, adds some innovative changes applicable to the size of the device (battery technology, photo display technology etc.) and delivers that in a device that will be widely adopted where all other manufactures have failed. Current tablet computers also run full operating systems designed to be interfaced with by a keyboard and mouse - all at a high price point. Oops. No wonder why the tablet computer market has never taken off.

Just over 500,000 tablet computers were sold in the US last year. If Apple just only more of what everyone else sells, they won’t dent this number. Analysts are predicting that Apple will sell over 2 million iPads. You certainly can’t achieve this without innovation. Just look at all the software and hardware patents Apple has been granted. Weird that Mr. Thurrott over looks the obvious, unless he does that on purpose.

What Mr. Thurrott is, in fact, trying to do is simply spread FUD (Fear, Uncertainty, and Death) about Apple. Unfortunately, most of todays’ readers are too savvy for that kind of pettiness. In the end, I almost feel sorry for Mr. Thurrott and his self-imposed ignorance of any technology not directly related to his paycheck.

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Apple to Reveal More than a Tablet?

by Dan Brodie on January 19, 2010

People all over are excited about the possibilities that Apple’s new tablet is expected to open up. People have already heralded the device as the iKiller of all iKillers. The gadget of all gadgets. The one gadget to rule them all. Pretty lofty expectations for a device that Apple hasn’t even publicly acknowledged.

apple-tablet-concept-2

For years people have told me that Apple is more of a marketing company than anything else. Really? Well let’s take a look at the marketing budgets of several leading software and consumer electronics companies. Both RIM and Microsoft spend almost 2-3x more marketing dollars as a percentage of revenue than Apple does. The difference? Apple is just great at the marketing game. Most of the others aren’t. However, to be successful, a company must have products to back up their marketing efforts. If Apple has cool, hip marketing ads, they need to have cool, hip products to back up that claim. Often, other people overlook the fact that Apple has some of the highest levels of customer satisfaction when compared to any industry. Are they perfect? Far from it. However, their ability to deliver complex technology in easy-to-use interfaces backed by quality built hardware has been firmly established.

Advertising as a percent of revenue

Most recent fiscal year. Source: Company reports

Back to Apple’s most recent hyped product. The Consumer Electronics Show (CES) was held earlier this month in Las Vegas. Some of the biggest players in the industry attend this event to showcase new and soon-to-be-released products. Nokia, HP, LG, Panasonic, Microsoft and others were there but noticeably absent was Apple. The big news coming from the event? Skype-integrated HD television sets and a plethora of tablet computers. The most talked about product at CES? The rumored Apple tablet computer. Wow.

apple-logo-fruit-saladApple uses secrecy and suspense to build hype but let’s all keep in mind that you have to substantiate the hype you generate with a great product. It should be no secret not that Apple has muddied the waters by trademarking names such as “iPad” and “iSlate” to confuse and mislead people. Apple purposefully plants information to not only mislead potential soothsayers but also to manage expectations.

Should a tablet device emerge at the January 27th event this month, it’s technical specifications may not equal other devices on the market. Still, there will be no mistake that this device will be at least 2 years beyond any hopeful contenders. Here’s why:

1. The device will run over 134,000 apps from the iTunes app store. This is the biggest game changer and will immediately catapult the Apple tablet device years ahead of any competition.

2. Apple brought mass adoption to multi-touch interfacing so users are already well versed in using the Apple-styled inputs and navigation controls.

3. Ability to leverage iTunes: music, movies, TV, videos, apps, photos. Many people already have purchased content from iTunes. Wouldn’t it be great to be able to purchase a new product, sync the device and not have to re-purchase content or spend time locating and moving content to the device?

ipod-touchIsn’t it great knowing what my wife purchases for her iPhone can be used on my kids’ iPod touch, my iPhone, my computer or my AppleTV? In other words, I spend the same on content but now it works on more of my family’s devices.

4. While $1,000 is the cost that is bandied about, I expect pricing to come in at $499 and $599 for two models respectively. Apple’s iPhone is priced at $99, $199 and $299. The $1,000 cost will be subsidized by carriers. Apple wisely has planted the $1,000 price to manage pricing expectations. Even though I may be right on pricing, Apple could sell the units for $799 and $899 and still beat consumer expectations.

5. iWork (Apple’s compatible answer to Microsoft Office) will be released in touch screen format. People can create, edit and share Word, Excel and PowerPoint files from, or through, the new device. I’ll emphasize that I believe sharing will be using the iWork.com online technology. While you will be able to edit offline, I feel strongly that Apple will leverage the cloud for their mobile office suite. This will be one of the big three announcements at the January 27th event.

6. Last and by far the most important and most revolutionary announcement at the event will be iTunes Cloud. Why? Well, trusted reader, read on!

ipods

Apple has built a billion dollar data center in Virginia and I believe it was specifically built to support iTunes Cloud. The cloud is simply a central repository where you can save and retrieve data from anywhere with an Internet connection. So what makes this announcement so special? Here are a few key takeaways:

1. A central repository for your media (music, photos, documents, eBooks, apps, movies, TV shows etc.) means that you can access that content from any desktop or laptop running iTunes, from your iPhone, from AppleTV, from your wifi iPod, or from your Apple tablet. You buy it on one device and it is available to all.

You can access your TV shows on the move. You have your latest eMagazines at your disposal. You can listen to the latest Hannah Montana album that your daughter just purchased 2,000 miles away. Ok maybe not that. But you could.
2. Apple gains the ability to stream content to devices in a centralized, controlled way. Hmmm. Boring. That’s been around for years. I agree. So what is special about streaming to different devices? Well, Apple now has the ability to manage live streaming of news, sports, weather, special events - live TV such as the Golden Globes. All realtime. All live. Cool you say? Why is this so important? Well, it has been poorly executed on the web and you can bet your left tooth that Apple will execute near perfectly. Still yawning? Couple this with point number 3 below and the dots will magically connect.
3. TV subscriptions.  Huh? Still yawning? Let’s review.

For an estimated $30 per month, you get the following: The ability to consume as much TV content per month as you wish. It’s stored on the cloud and you can watch it on your computer, your phone, your tablet or your TV when and where you want. You don’t have to remember to record it. You don’t have to schedule dual recording 2 HD shows while you watch a sporting event. It’s available when you want it where you want it. For anyone in your household. (see #1 above).

Sounds great but I can’t get live events. I’m not going to give up my cable subscription until I can watch news, sports and live events, well, live. Enter point #2 above. Apple can now deliver live streaming of events. No more cable company. No more inflexibility between devices.  I want to watch that football game but I am attending a conference in Hanover, Germany. No problem. As long as I have a wifi connection I can watch the game on the conference floor. Want to rent a movie? Go for it.

And hey, your wife can watch the same rental while residing a continent or two away. All for the same rental fee.

This is the revolutionary announcement coming January 27th. I predict that the accelerated demise of cable broadcasting has finally arrived. This is a game changer.

several_television_sets

Couple iTunes Cloud with a mobile tablet that has a great interface, access to all your media, run over 134,000 apps, and can create, edit and share office apps, let alone power a HD screen or projector and you have the makings for an event that will change the way we use and consume technology for the next few years.

People discredit the iPhone from being the first touch screen phone. They say other phones have better specs. True. But that little device has changed not only the cell and smartphone industries but it has changed the gaming industry as well. It is still the easiest to use and most functional device on the market today. With over 120 million itunes accounts and 30+ million iPhones and iPod Touch devices, Apple will once again have a huge impact on several industries. January 27th can’t come soon enough.

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My First (Real) Blog Post

by Rob Woods on January 5, 2010

Hi all,

shake-hands

I just wanted to introduce myself. I’m Rob Woods, currently Director of Marketing for BuildDirect,  and Dan has graciously offered to share his blog with me. I’ll keep this post pretty short and sweet…

I’ll be blogging periodically on my experiences in SEO, PPC, link building, and other online marketing topics. I may also throw in the occasional personal post on some of my interests and I’ll be sending updates from the few SEO shows I go to (this year probably SMX West and Pubcon). I hope everyone can be patient with me as I’m brand new to blogging and indeed to this kind of writing in any format. You can also follow me on my Twitter account where I generally offer a mix of smart-ass comments and links to useful content. If you have comments, suggestions, etc. please feel free to send them along.

You may also see this blog looking odd from time to time…I use this one to test out new WordPress features and design elements before I mess with BuildDirect’s main blogs.

Rob

P.S. I say my first “real” blog post as my one previous one, here, was in all fairness mostly authored by Rob Jones.

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Playing around with the new Snow Leopard OS for the Mac has been fun. While few features are advertised from Apple, I have found two items that make some simple tasks much easier.

First, Apple now names the screen shot image files as screen shots and included the date and time. For example, the new file name now becomes “Screen shot 2009-09-02 at 8.21.39 AM”. While this may not sound like much, the old structure simply named the images “Picture 1″ , “Picture 2″, and so on. The problem was that if you moved an image to another directory and then created a new screen shot, you would end up with two images having the same file name. If you then moved that image to the same folder you would either have to overwrite the original image or change the file name of one of the images. For people taking and storing multiple image shots, this was a bit of a pain to deal with.

Second, Apple has change the annotation functionality in preview. When clicking the annotation icon in the header bar, a new toolbar appears at the bottom of the Preview screen. I have found this much more easy to use than the old drop-down functionality from the icon in the previous version of Preview.

New Snow Leopard Screen Shot and Preview features

New Snow Leopard Screen Shot and Preview features

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